ITM 100 : 3____

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Ron Babin

Document Summary

firm infrastructure (which we will call administration) It governance who decides, what do they decide: risk management compliance and control power fails, all org need to anticipate and plan and org if something breaks. Info systems- make more efficient: functional info systems acc, hr, manufacturing, supply chain. manufacturing is how many bags, how much weight (sugar cane) processes and activities, subways. marketing is crs, customers net worth, how we sell to them, how makes decisions and how they buy our products www. notesolution. com: workflow management systems - supports activities that several departments of the organization may carry out. workflow -steps, organizational resources, input and output data, and tools needed to complete a business process. meet the need of storing processed transaction data as reports for managers. periodic reports company"s annual financial statement. exception reports - exceptions occur of key values, defined as critical to the operation.