Management and Organizational Studies 1021A/B Lecture Notes - Niche Market, W. M. Keck Observatory, Millennials
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MOS 1021A/B Full Course Notes
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Diversity of age and generation working together successfully. Culture of hot topic and torrid: passion for the concept and product. Loyalty from employees due to working environment: often, employees are customers. **niche market torrid = plus sized flattering clothing for young women. Hot topic hires from within: brings the culture with them as they move up in the company. Music drives the product: company must reflect the culture by: collaboration important in the head office removed walls and doors open door culture: lack of hierarchy, music playing. Hot topic offers cell phone discounts, scholarships, 9/80: every other friday off. etc to motivate and encourage employees. To keep employees satisfied, the culture = invests in its people. 8 hour culture orientation = how to do your job. Collective excitement because the concept of constant refreshing ideas and opportunities for promotion. Do this by getting inside customer and employee"s heads.