BUS 362 Chapter Notes - Chapter 3: Business Process Automation, Business Process Reengineering, Requirements Analysis

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 362
• Professor: Drew Parker

Document Summary

Final deliverable of analysis phase is the system proposal: if accepted, on to design phase, a bit of overlap btwn the two deliverables from analysis phase are really the 1st step in design. In many ways, the requirements determination step is the single most critical one of the whole sdlc. Failing to determine the correct requirements is a major cause of project failure. Either process-oriented or information-oriented: nonfunctional = behavioural properties that the system must have, such as performance and usability (eg. user interface) Cultural and political (eg. currency, company policy) Business process automation (bpa: used when basic business reqs outline in system request focus on employing computer technology in some aspect of the business process, but leave the basic manner in which the organization operates unchanged. Improve organizational efficiency, but have least impact/value for the business: two popular activities in the bpa technique, problem analysis (most straightforward and commonly used, root cause analysis.