MGMA01H3 Study Guide - Role Conflict, Group Cohesiveness, Job Performance
Document Summary
Group- two or more people interacting interdependently to achieve a common goal. Importance of group membership: group tremendous influence on us social mechanism by which we acquire many beliefs, values, attitudes and behaviours provide a context in which we are able to exert influence on others. Formal work groups-group that organizations establish to facilitate the achievement of organizational goals. Informal groups- groups that emerge naturally in response to the common interests of organizational members: seldom sanctioned by organization, members often cuts across formal groups, can either help or hurt organization, depending on their norms of behaviour. What are we doing, what are others like, our purpose: storming. Roles and responsibilities are issued: norming. Issues between members resolved and develop social consensus. Interdependence is recognized, norms are agreed, group becomes more cohesive. Group devotes its energies towards task accomplishment. Achievement, creativity, and mutual assistance are prominent themes of this stage: adjourning.
