MGCR 222 Chapter Notes -Videotelephony, Work Unit, Lead
Document Summary
A work group: a group that interacts primarily to share info & make decisions to help each member perform within his area of responsibility, performance = sum of each member"s individual contribution. A work team: generates positive synergy through coordinated effort, creates the potential for an org to generate greater outputs. Problem solving teams: share info, suggestion of work process improvement. Self managed work teams: highly related or interdependent jobs, selection of our own members, evaluation of performance. Cross functional teams: employees from about the same hierarchical level but work areas but come together to accomplish a task, to exchange info, to develop new ideas, to work with diversity & complexity. Virtual teams: computer technology to unite physically dispersed members and achieve a common goal, communication links. Wide area networks, video conferencing, e-mail : challenges. More task oriented: to be more effective. Context: factors for successful teams: adequate resources.