MHR 523 Chapter Notes - Chapter 1: Cultural Mosaic, Organizational Culture, Outsourcing
Document Summary
Chap 1: challenges facing canadian organizations, economic challenges. Layoffs, wage concessions, and workforce morale issues, etc . Jobs & prosperity depend on international trade. Canada faces gap with us in productivity levels. Outsourcing is a popular strategy but has some implications, ie. , reduced employee morale caused by job security; outplacement, etc. : technological challenges. Process and provide large amount of data to managers in short time. Speed, better customer service, higher quality, flexibility in oerations. Use robots for hazardous or boring jobs: demographic challenges. Increasing number of women in workforce => employment equity, childcare, work-family balance, etc . Shift toward knowledge workers => decrease in employment rate of unskilled jobs. Educational attainment of workers => need ppl with high level of education; however, half of. Canadian population is not in high level of literacy. More part-time, contract, and contigent workers => pay equity & loyalty problems.