COMM 151 Chapter Notes - Chapter 4: Job Satisfaction, Geert Hofstede, Discrepancy Theory
28 Feb 2013
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Document Summary
Values: a broad tendency to prefer certain states of affairs over others. Preference: values have to do with what we consider good and bad. Values are motivational b/c they signal attractive and avoid/change unattractive aspects of environment. Broad tendency: values are very general and that they do not predict. People tend to hold values structured around such factors as: achievement, power, tradition, welfare, etc. Value also signals how we believe, should, and should not behave. Values are very general and don"t predict behaviour in specific situation. Any generational differences in work values is important because there is much evidence that a good fit between a person"s values and those of the organization (person-organization fit) leads to positive work attitudes and behaviouts. Organizations have to tailer job designed, leadership styles and benefits to the generational mix of workforce. The cultural differences are responsible for 16-40% of business being terminated because they do poorly or can"t adapt to the culture.
