MHR 405 Chapter Notes - Chapter 11: Cross-Functional Team, Abscissa And Ordinate, Best Alternative To A Negotiated Agreement
5 Mar 2013
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Document Summary
Conflict the perception in an interdependent relationship, of in compatible wishes, goals, attitudes, emotions, or behaviours. Behavioural component of emotion the verbal and non-verbal messages we express when we communicate. Physiological component of emotion - the bodily experience of emotion. Cognitive component of emotion the way our mind appraises or interprets emotion. Relationship (affective) conflict interpersonal incompatibilities typically including feelings of tension and friction. Task (cognitive) conflict differences in viewpoints and opinions pertaining to group task. Process conflict controversies about aspects of how task accomplishments will process. Interorganizational conflict that occurs between 2 or more organizations example: napster vs. Intergroup conflict that occurs between different groups or teams within an organization. Intragroup conflict that occurs within a single group or team. Interpersonal conflict conflict that occurs between two or more individuals. Interdependence or common resources relying on another to help perform next step: specialization and goal differences sales people vs.
