MGTA02H3 Chapter Notes - Chapter 3: Elizabeth Daily, Expert System, Firstline
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MGTA02H3 Full Course Notes
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Chapter 3 -managing information systems and communication technology. Information management: an overview information managers: manager responsible for activities needed to generate, analyze and disseminate information that companies need to make decisions information management internal operation that arranges the firm"s information resources. Data raw facts and figures . e. g. advertising of toothpaste went up by 23% information: usefully interpreted data. Is applications were more technically focussed before e. g. processing payroll data, now they are used to analyze management problems e. g. employee absence and turnover. Is is now very important in business planning there is increased interdependence between the company"s business strategy and its is. Is applications that are based on telecommunications technologies: eits use netowrks of appliacnes or devices e. g. cellphones. 6 most commonly used fax machine: voicemail, email, electronig conferencing includes data conferencing: allows people to work simultaneously on the same document, groupware allows individuals to communicate electronically between computers, digital information services.
