GMS 200 Study Guide - Organizational Effectiveness, Competitive Advantage, Glass Ceiling

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Bamidele Adekunle

Document Summary

Intellectual capital is the collective brainpower or shared knowledge of a workforce that can be used to create value. (competency x commitment) a knowledge worker is someone whose mind is a critical asset to employers. Workforce diversity describes the composition of a workforce in terms of differences among people according to gender, age, race, ethnicity, religion, sexual orientation, and capabilities. Prejudice is the display of negative, irrational attitudes toward members of diverse populations. Discrimination actively denies minority members the full benefits of organizational membership (ex: glass ceiling effect). Globalization the worldwide interdependence of resource flows, product markets, and business competition. Technology- technology is an crucial part of everyday business and helped with globalization communication. It has also added flexibility to workplaces through things like, telecommuting. Ethics set of moral standards of what is good and right in one"s behaviour. Careers skills should be portable and always of value.