[SWEN 256] - Final Exam Guide - Comprehensive Notes fot the exam (163 pages long!)

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Core concepts and the power of process (survival chpt 3) Upstream = up the well (the origin of the software) downstream = downwards to the ocean (of use cases) Open source developers who are downstream build applications and tools on the finished products. Those who are upstream actually work on the products to be released. Cone of uncertainty describes the evolution of the amount of uncertainty during a project. uncertainty not only decreases over time passing, but it also diminishes its impact by risk management, specifically by decision-making. Trust, managing conflict, achieving commitment (signing up), embracing. Tuckman"s model formation of teams (stages, personalities) 1. forming: the group comes together and gets to initially know one another and form as a group. Storming: a chaotic vying for leadership and trials of group processes: norming: eventually agreement is reached on how the group operates. Performing: the group practices its craft and becomes effective in meeting its objectives.