HROB 2090 Lecture Notes - Lecture 8: Social Influence, Role Conflict, Organizational Commitment

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 2090
• Professor: sina

Document Summary

Chapter 8 continued social influence, socialization, and organizational culture. Institutionalization socialization consists of the collective, formal, sequential, fixed, serial, and investiture tactics: a formalized and structured program of socialization that reduces uncertainty and encourages new hires to accept organizational norms and maintain the status quo. Individualized socialization consists of the individual, informal, random, variable, disjunctive, and divestiture tactics: a relative absence of structure that creates ambiguity and encourages new hires to question the status quo and develop their own approach to their role. Socialization tactics (continued: the tactics have also been distinguished in terms of: The context in which information is presented to new hires. Formal versus informal tactics: the formal tactic involves segregating newcomers from regular organizational members and providing them with formal learning experiences. Informal tactics do not distinguish a newcomer from more experienced members and rely more on informal and on-the-job learning.