PSYC 3110 Chapter Notes - Chapter 11: Shared Decision-Making In Medicine, Therapeutic Relationship, Patient Participation

• School: University of Guelph
• Department: Psychology
• Course: PSYC 3110
• Professor: Kieran O' Doherty

Document Summary

Health communication: all interpersonal, organizational or mass communication that concerns health. It can occur in various contexts (public health campaigns, doctor-patient communication) Can be applied in a variety of settings (clinics, schools, workplaces, online communities) Used in a variety of channels (face-to-face communication, posters, social media) Deliver a variety of messages (healthy eating, smoking cessation, safe sex) Serve variety of purposes (risk assessment, communication of diagnosis, service awareness, advocacy) Communication: the exchange of information between one person, or entity and one or more others. Shannon and weaver (1949) model of communication: Source: where the message is coming from. Transmitter: something that encodes the message into signals. Receiver: something that decodes the signal back into the message. Authors = source, reader = destination, printed text = transmitter, book = channel, readers brain = receiver. Noise: can interfere with the communication process. Cognitive noise: being distracted by other concerns. Affective noise: anxiety about an upcoming meeting.