BUSI 3103 Chapter Notes - Chapter 2: Management Control System
4 May 2017
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Operative goals: designate the ends sought through the actual operating procedures of the organization and what the organization is trying to do. Specific measurable outcomes and usually on primary tasks an organization must perform. Overall performance (opg): profitability reflects the overall performance of for-profit organizations. Resources (opg): pertain to the acquisition of needed material and financial resources from the environment. Market (opg): relate to the market share/standing desired by the organization. The responsibility of marketing, sales and advertising departments. Employee development (opg): refers to the training, promotion, safety, and growth of employees including managers and workers. Innovation and change (opg): pertain to internal flexibility and readiness to adapt to unexpected changes in the environment. Productivity (opg): concern the amount of output achieved from available resources. Official goals: the formally stated definition of business scope and outcomes the organization is trying to achieve. Describe a values system and legitimize the organization.
