BUSI 3309 Lecture Notes - Lecture 11: Organizational Culture
Document Summary
Project closure steps: deliver project to customer, get delivery acceptance from customer, close accounts and pay bills, shut down resources and release them to new uses, evaluate team, team members and project manager. Reasons for poor evaluations: evaluations of members left to supervisor of member"s home department, measure team performance only on time, cost and specifications. Pre-evaluation conditions: standards and goals for measurement, are standards known for team members, team rewards & career path. Individual evaluation: functional: area manager may solicit project manager"s opinion, balanced: project manager and area manager, projectized: project manager. Conducting evaluations: ask individual, don"t compare with others, be consistent and fair, focus criticism on specific behaviours. Multiple rater appraisal (360o feedback: getting feedback of performance from those affected by their work. Create final report: executive summary (satisfaction, user reactions, project goals, review & analysis (resources used, project mission, recommendations (improvements and corrections, lessons learned (retrospectives and reminders, appendix (critical information)