Management and Organizational Studies 2181A/B Study Guide - Final Guide: Tacit Knowledge, Explicit Knowledge, Reinforcement

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Carol- Lynn Chambers

Document Summary

It takes most employees three months to a year to perform at a satisfactory level. The more knowledge & skills employees possess, the more likely they are to make accurate & sound decisions. If you can put the info/knowledge in a manual or write it down, chances are it"s explicit. Learning: relatively permanent changes in an employee"s knowledge or skill that results from experience: the more employees learn the more they bring to the table, learning has a significant impact on decision making. It can"t be easily communicated but could very well be the most important aspect of what we learn in organizations. It has been argued that up to 90% of the knowledge contained in organizations occurs in tacit form. It"s hard to build tacit knowledge without explicit knowledge. Methods of learning (2: goals, rules instructions, beh"r: actions performed by the employee (meets assigned goal, consequence: result that occurs after the beh"r (receives a bonus)