MGCR 222 Chapter Notes -Buck Passing, Zero-Sum Game, Whistleblower
Document Summary
Definition: capacity to influence the behaviours of others accordingly to his desires, function of dependency. Contrast leadership/power: power: no need for goal compatibility. Based on one"s position in org: coercive power. Depends on fear of <0 results from failing to comply. Control of basic psych or safety needs: reward power. Nonfinancial: recognition, friendly colleagues : legitimate power. Influence wielded as a result of expertise, special skill or knowledge: referent power. Based on identification with a person who has desirable resources or personal traits. Legitimacy: rely on your authority position. Rational persuasion: present logical arg & factual evidence. Inspirational appeals: develop emotional commitment, by appealing to a target"s values/needs/hopes/aspirations. Increase target"s support: by involving him in decision making. Exchange: reward the target with benefits. Personal appeals: ask for compliance, based on friendship. Pressure: use warnings, repeated demands & threats. Definition of org politics: use of power to affect decision making in an org, legitimate. Violation the implied rules of the game.