Management and Organizational Studies 2275A/B Study Guide - Ethnocentrism, Organization Development, Behavioural Sciences

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2275A/B
• Professor: Henry Meredith

Document Summary

Diagnosis of situation: diagnostic device for managers include interviews, surveys, group sociometric devices, process-oriented diagnosis and accurate records. Introduction of interventions: organization development interventions include t-group training, team building, and job redesign. Progress monitoring: surveys and other techniques may be reused to determine what progress has been made toward solving the problem. The main criterion for evaluation is whether the original objective has been. Organization development across cultures accomplished: ethnocentric attitude and stereotyping, must avoid an ethnocentric attitude as well as stereotyping. Openness to new approaches, ideas and beliefs and willingness to change one"s own behavior. Understanding of the beliefs and behavior patterns of different cultures. The ability to listen to and resolve problems with people from different cultures. Growth and relevance of organization development: three major trends shaping change in organizations. Changing markets in and environments in which organizations operate as well as the way they function.