COMMERCE 1B03 Chapter 10-11: Commerce - Chapter 10-11 Notes.docx

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Chapter ten human resource management: finding and. Human resource management (hrm): process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating compensating and scheduling employees to achieve organizational goals. Link between what happens in organizations and prosperity of community. Hrm more important because of shift from traditional manufacturing industries to service and high-tech manufacturing industries. Many workers must be retrained for new/more challenging jobs. Qualified employees are scarcer so recruiting is more difficult. Hr departments" roles will be involved in providing strategic input. Less time/energy will be spent on hr administration. Hr in danger of extinction if continues to only rely on recruiting, employee relations, compensation and training. Might become most critical function in future. Will be responsible for dealing with all people (most critical resource) Survey: creating people advantage: how to address hr challenges. Number one hr challenge worldwide: managing talent.

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