MHR 405 Study Guide - Policy, Hierarchical Organization, Structural Holes

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: Robin Church

Document Summary

Power the capacity: of a person team or organization to influence others. Countervailing power: the capacity of a person, team or organization to keep a more powerful person or group in the exchange relationship. Figure 10. 1 dependence in the power relationship figure 10. 2 sources and contingencies of power. Legitimate power: agreement among organizational members that people in certain roles can request certain behaviours of others. Norm of reciprocity: a felt obligation and social expectation of helping or otherwise giving something of value to someone who has already helped or given something to you. Referent power: the capacity to influence others on the basis of on identification with and respect for the power holder. Charisma: a personal characteristic or special gift that serves as a form of interpersonal attraction and referent power over others. Substitutability: a contingency of power referring to the availability of alternatives.