MHR 405 Study Guide - Force-Field Analysis, Team Dynamics, Procedural Justice

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: Robin Church

Document Summary

Forced field analysis: kurt lewin"s model of system wide change that helps change agents diagnose the forces that drive and restrain proposed organizational change. Resistance to change -- employee behaviours that block the change process. View resistance as a resource: symptoms of deeper problems in the change process, a form of constructive conflict -- may improve decisions in the change process, a form of voice helps procedural justice. Losing something of value due to change: breaking routines. Cost of moving away from our comfort zones . Requires time/effort to learn new routines: saving face. Not invented here syndrome: incongruent team dynamics. Norms contrary to the desired change: fear of the unknown. Concern about being unable to adjust: incongruent organizational systems. Sometimes need to create urgency to change without external drivers. Highest priority and first strategy for change. Helps saving face and reducing fear of unknown. Helps break old routines and adopt new roles. Problems - potentially time consuming and costly.