BUS 381 Chapter Notes - Chapter 1: Balanced Scorecard, Performance Appraisal, Baby Boomers

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 381
• Professor: Karen Ruckman

Document Summary

Chapter one: the strategic role of human resources management. Human resources management: management of people in organizations. Responsible for ensuring organization attracts, retains, and engages diverse talent required to meet operational and performance commitments made to customers and shareholders. Ensures organization finds and hires best individuals available, develops their talent, creates a productive work environment, and continually builds and monitors these human assets. Involves formulating and implementing hrm systems (recruitment, performance appraisal, compensation) aligned with organization"s strategy to ensure workforce has competencies and behavior required to achieve organization strategic objectives. Crucial that hr strategy is aligned with company"s strategic plan. Human capital: the knowledge, education, training, skills, and expertise of an organization"s workforce. Operational: hr professionals hire and maintain employees and then manage employee separations. Hr staff needs to be administrative experts and employee champions. Strategic: focused on ensuring organization is staffed with most effective human capital to achieve strategic goal.