BUS 381 Final: BUS 381 Final Exam Processes

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Management by objectives (mbo: set organization"s goals, set departmental goals, discuss departmental goals, ask employees to develop own goals to contribute, define expected results, performance reviews, provide feedback, assemble data, prepare employee, agree on time/place (private, providing feedback to employee appraisal interview. Point method: determine clusters of jobs to evaluate, collect job information, select, define compensable factors, define factor degrees, determine factor weights, assign point values to factors/degrees, write job evaluation manual, rate jobs, group similar jobs into pay grades, conduct wage/salary survey external equity, price each pay grade by using wage curves, fine tune pay rates. Labour relations process: desire for collective representation, union organizing campaign initial organization meeting w interested employees, employee/union contact b, formation of in house organizing committee, organizing campaign, outcome: certification, recognition, or rejection, union recognition (voluntary recognition, certification, pre hearing votes, collective bargaining, preparation for negotiations, face to face negotiations, contract approval process i.