COMM 292 Lecture Notes - Absenteeism, Behavioural Sciences, Group Dynamics
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COMM 292 Full Course Notes
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Businesses employ < 10 ppl -- 75% of can markplace. Organization: individual level + group level + organization systems level. Behaving ethically (ethics = study of moral values or principles that guide our beaviour) Personality characteristics, perception, values, attitudes e. g. icr"s employees had drug dependencies that affected their productivity. Satisfied employees more productive than dissatisfied employees; negatively related to absenteeism, turnover (very costly) Rewards to motivate employees (who do not feel they get fair rewards for their work) = giving employees more responsibility for what they do managers being asked to share more of their power & empowering employees, who are learning how to make appropriate decisions e. g. self-managed teams: employees operate w/o managers (1990s) In a world characterized by cutbacks, expectations of inc. worker productivity & tough competition in market, employees feel pressured to cut corners, break rules, engage in questionable practices. Organizations that encourage ethical climate in the face of financial, other pressures often do the right thing.
