RMG 300 Study Guide - Final Guide: Wireless Internet Service Provider, Business Process Modeling, Business Process Management

• School: Ryerson University
• Department: Retail Management
• Course: RMG 300
• Professor: Norman Shaw

Document Summary

The process of continuously measuring system results, comparing those results to optimal system performance (benchmark values), and identifying steps and procedures to improve system performance. A term used to describe how information systems should be designed and implemented to support various business initiatives. The premise for this term is that business initiatives should drive information systems choices. A standardized set of activities that accomplish a specific task, such as processing a customer"s order. An internet- based service that brings together many buyers and sellers. High when buyers have many choices of whom to buy from and low when their choices are few. Responsible for (1) overseeing all uses of information technology and (2) ensuring the strategic alignment of it with business goals and objectives. Chief knowledge officer (cko)|responsible for collecting, maintaining, and distributing the organization"s knowledge. Responsible for ensuring the ethical and legal use of information within an organization.