COMMERCE 3S03 Lecture Notes - Unstructured Interview, Job Performance, Structured Interview
22 Apr 2013
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Document Summary
Differs from coaching because goal of mentoring is focused on an employee"s overall development and not necessarily day-to-day performance. Mentors are typically not the employee"s direct supervisor. Without concerted discipline and utilization of some evidence-based methods, most do not do well at judging behavior. Reality is most of people are less than satisfied with the way they are managed. Recent research reveals that poorly administered feedback can lead to decreased performance. Performance management cycle (pmc); essential elements of coaching. Primary role of a coach is to select, assess, and manage employee performance throughout the cycle. Choosing the right people for the right jobs. A disciplined and systematic approach will move you toward success. Even the best selection tactics are subject ot some error; no method is fool proof. Future job performance: methods allow managers to assess potential employee" fit for job requirements. Three step selection process: clarify the job context. Highly capable but don"t click with culture (long-hour expectations)
