GMS 200 Chapter 13: Decision Making - Chapter 13.docx

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Ricardo Reyes

Document Summary

Information data made useful for decision making. In the new dynamic workplace, individual and organizational success is being forged within workplaces that are constantly reinventing themselves with the aid of it. Society is information driven, g=digital networked and continuously evolving. Career success depends on: computer competency ability to understand computers and use them to their best advantage, information competency ability to use technology to locate, retrieve, evaluate, organize and analyze information for decision making. Progressive managers have increasingly come to rely on software/browser based applications as part of their customer service relations strategy, and supply chain management. The four management functions (planning, leading, controlling, organizing) are driven by information. Mintzberg says, job of managing is significantly one of information processing, esp. through listening/seeing/feeling/talking. Companies using it equipment can create and distribute information faster. Significant changes in the external (macro) environment (e. g. globalization, social and economic trends, have been produced by information)