COMM 100 Lecture Notes - Employment Agency, Job Analysis, Reverse Discrimination
Document Summary
Chapter 12 human resource management: finding and keeping the best employees. Determining hr needs: 5 steps: prepare hr inventory, prepare job analysis, description, specification, assess future human resource demand, assess future supply, establish a strategic plan. Probation: train/develop, orientation, on-the-job training, apprenticeship, off-the-job training, online training, vestibule training. Internal sources: transfers, recommendations, retrained employees, reorganizations conducting initial and follow-up interviews. Selection 5 steps: obtaining complete application forms. 5. confirming background information establishing a trial period of employment. Training and development: orientation, on-the-job, apprenticeship, off-the-job, online, vestibule, job simulation. What methods are used to develop managerial skills? on-the-job coaching understudy positions job rotation off-the-job courses and training. Six steps: establish performance standards, communicate standards, evaluate performance, discuss results, take corrective action, use results to make decisions. Scheduling employees to meet organizational and employee goals. Laws affecting human resource management: employment equity, reverse discrimination, laws that protect the disabled, laws that protect older employees, effects of legislation.
