GMS 200 Chapter 1: Week 1 & 2 - Chapter 1.docx

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Masoomeh Moharrer

Document Summary

What are the challenges of working in the new economy? . People s talents are ultimate foundations of organizational performance. Intellectual capital is the collective brainpower/shared knowledge of a workforce that can be used to create value (competency x commitment) A knowledge worker s mind is a critical asset to employers and adds to the intellectual capital of an org. Gender, age, race, ethnicity, religion, sexual orientation, able-bodiedness. Many call diversity a business imperative and view as an asset. Diversity bias: prejudice, discrimination, glass ceiling effect. Workforce diversity differences among workers in gender/ race/ age/ ethnicity/ religion/ sexual orientation. Prejudice display of negative, irrational attitudes toward members of diverse populations. Discrimination actively denies minority members the full benefits of org membership. Globalization worldwide interdependence of resource flows, product markets, business competition that characterize new economy. National boundaries of world business largely disappeared.