GMS 200 Chapter Notes - Chapter 11: Information Technology, Transactional Leadership, Channel (Communications)

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Masoomeh Moharrer

Document Summary

The process of inspiring others to work hard to accomplish important tasks. Expectations for success on the first attempt. Taking a long-term view while meeting short-term demands. Figure 11. 1 leading viewed in relationship to the other management functions. Ability to get someone else to do something you want done or make things happen the way you want. Power should be used to influence and control others for the common good rather seeking to exercise control for personal satisfaction. Based on a manager"s official status in the organization"s hierarchy of authority. Reward power. capability to offer something of value. Coercive power. capability to punish or withhold positive outcomes. Legitimate power. organizational position or status confers the right to control those in subordinate positions. Based on the unique personal qualities that a person brings to the leadership situation. Expert power. capacity to influence others because of one"s knowledge and skills.