BU288 Chapter Notes -Human Relations Movement, Henry Mintzberg, Hawthorne Effect
Document Summary
Organizations: social inventions for accomplishing common goals through group effort. An organization"s essential characteristic is the coordinated presence of people. Virtually all organizations have survival as a goal. To survive and adapt, organization members must: Carry out their basic work reliably, in terms of productivity, quality and service. Be willing to continuously learn and upgrade their knowledge and skills. Concerned with how organizations can survive and adapt to change. Innovation and flexibility = adaptation to change are important. Depend on interaction and coordination among people to accomplish goals. Much of the work is done by groups, permanent or short-term project teams. Informal groups = friendships develop and individuals form informal alliance to accomplish work. Concerned with getting people to practice effective teamwork. Organizational behaviour: attitudes and behaviours of individuals and groups in organizations. Studies how (to): provide insight on managing and changing attitudes/behaviours o, external environment events affect organizations structure organizations more effectively. Ob is about people and human nature.