Psychology 2660A/B Chapter Notes - Chapter 6: Procedural Knowledge, Programmed Learning, Descriptive Knowledge

• School: Western University
• Department: Psychology
• Course: Psychology 2660A/B
• Professor: Natalie J Allen

Document Summary

One implication of this changing nature of work is that greater relative importance is placed on skill enhancement. Training process through which the knowledge and skills of employees are enhanced. Informal/unintentional learning is the knowledge we acquire and use to better out lives simply by paying attention to our environment and adapting: self-guided; learner-directed. Only 10% of learning within an organization is due to formal training; the rest is from informal learning. Chief learning officer; learning has now reached same level as finance and operations (chief finance officer; chief operating officer) The information age is characterized by a transition to a knowledge-based economy. Knowledge workers work with information and ideas or solve problems and carry out creative tasks. Learning process by which change in knowledge or skills is acquired through education or experience: encoding, retaining, and using information. Skill acquisition can be divided into 3 phases: declarative knowledge knowledge about facts and things involves memorizing and reasoning processes.