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ENTI 201 Chapter Notes - Chapter 11: Manufacturing Resource Planning, Production Planning, Cellular Manufacturing

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orangecricket826
20 Aug 2013
School
University of Calgary
Department
Entrepreneurship and Innovation
Course
ENTI 201
Professor
Norman Althouse

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Document Summary

Production: the creation of products and services by turning inputs, such as natural resources, raw materials, human resources, and capital, into outputs, which are products and services. These three types of decisions are ongoing and often occur simultaneously. Production planning: the aspect of operations management in which the rm considers the competitive environment and its own strategic goals in an effort to nd the best production method. During production planning, the rm considers the competitive environment and its own strategic goals in an effort to nd the best production methods. Production planning involves three phases: long-term planning (time of 3-5 years), medium-term planning (time of 2 years), and short-term planning (time of 1-year). Four important decisions must be made in production planning. They involve the type of production process that will be used, site selection, facility layout, and resource planning. Production process: the way in which a good is made.

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Related Questions

Business management

QUESTION 1

  1. Which of the following outlines the organization's purpose, assumptions, values, and direction?

    Mission

    Purpose

    Strategic plan

    Strategic goal

    Tactical goal

2 points

QUESTION 2

  1. Scientific management focuses on

    improving the efficiency of the individual worker.

    managing the overall organization.

    using capital more efficiently.

    enhancing the social aspects of the workplace.

    creating mathematical models of organization processes.

2 points

QUESTION 3

  1. The idea that manufacturing costs per unit decrease as the number of units produced increases is known as

    economies of scale.

    venture capitalism.

    a franchising agreement.

    first-mover advantage.

    None of these.

2 points

QUESTION 4

  1. The component of strategy that indicates how the organization intends to allocate resources is

    resource deployment.

    scope.

    competitive advantage.

    synergy.

    None of these.

2 points

QUESTION 5

  1. The process of choosing one alternative from among many alternatives is called

    satisficing.

    problem solving.

    bounded rationality.

    decision making.

    None of these.

2 points

QUESTION 6

  1. Mercedes-Benz sells high quality automobiles at high prices. It uses a(n)

    differentiation strategy.

    low-cost strategy.

    diversification strategy.

    related diversification strategy.

    BCG strategy.

2 points

QUESTION 7

  1. Which of the following is NOT generally considered to be a role performed by small businesses?

    Creation of new jobs

    Development of new products

    Manufacture of materials for large businesses

    Distribution of products made by large businesses

    Provision of capital for expansion of large businesses

2 points

QUESTION 8

  1. Which of the following is a disadvantage of group decision making?

    More alternatives are likely to be generated.

    More information will be brought to bear on the problem.

    More time will be needed to make the decision.

    More communication about the decision will result.

    All of these.

2 points

QUESTION 9

  1. Which of the following is an example of an owner of a business?

    Individual investors who buy stock in that business

    Partners

    People who have legal property rights to that business

    Individuals who finance and start up a new business

    All of these.

2 points

QUESTION 10

  1. The best alternative is the most ____ alternative.

    efficient

    controllable

    profitable

    effective

    valid

2 points

QUESTION 11

  1. Which of the following decision-making models is based on the belief that human behavior is often imperfect?

    Rational

    Emotional

    Classical

    Behavioral

    Sequential

2 points

QUESTION 12

  1. A disadvantage of using interacting groups to make decisions is

    group politics.

    a void of expert opinion.

    an increase in programmed costs.

    faster decision making.

    too much brainstorming.

2 points

QUESTION 13

  1. Nokia and Samsung make cell phones that operate on the Microsoft system. They operate in the ____ industry.

    transportation

    manufacturing

    retailing

    services

    wholesaling

2 points

QUESTION 14

  1. All of the following are advantages of group decision making EXCEPT

    groupthink may occur.

    better decisions generally emerge.

    enhanced communication may result.

    more information and knowledge are available.

    None of these.

2 points

QUESTION 15

  1. Facebook operates in which industry?

    Construction

    Wholesaling

    Manufacturing

    Services

    All of these.

2 points

QUESTION 16

  1. Four friends home from college want to start a moving business to earn money during the summer. To determine whether this is a good idea, they need to find the answer to which of the following questions?

    Who are my customers, and where are they?

    Who are my competitors, and where are they?

    How can I differentiate my product from that of my competitors?

    In what quantities and at what price will my customers buy my service?

    All of these.

2 points

QUESTION 17

  1. The classical management perspective consists of

    scientific management and administrative management.

    management science and scientific management.

    behavioral management and the operations management.

    contemporary management and behavioral management.

    contingency management and universal management.

2 points

QUESTION 18

  1. Which of the following persons is a manager?

    Cardinal Timothy Dolan, Archbishop of New York

    Nick Saban, football coach at the University of Alabama

    Linda Kaplan Thaler, chief creative officer of Kaplan Thaler Group

    Marissa Mayer, CEO of Yahoo

    All of these.

2 points

QUESTION 19

  1. Organizations that provide resources to other organizations are known as

    suppliers.

    competitors.

    regulators.

    interest groups.

    importers.

2 points

QUESTION 20

  1. A(n) ____ strategy requires little initial investment, is heavily regulated, and provides little opportunity to modify products for local conditions.

    importing/exporting

    licensing

    joint venture

    direct investment

    global sourcing

2 points

QUESTION 21

  1. All of the following are included in the task environment of organizations EXCEPT

    competitors.

    customers.

    regulators.

    suppliers.

    the economy.

2 points

QUESTION 22

  1. "Decision making under risk" means the decision maker

    has no data on which to base his or her decision.

    is risk-averse, avoiding risky investments.

    knows all the risks involved in the decision.

    can estimate decision data with some probability.

    is making an important decision with long- term consequences.

2 points

QUESTION 23

  1. A standing plan that outlines the steps to be followed in a particular circumstance is called a(n)

    SOP.

    single-use plan.

    policy.

    contingency plan.

    program.

2 points

QUESTION 24

  1. Which of the following is NOT one of the reasons for new business failure described in your text?

    Sufficient capital

    Incompetence

    Neglect

    Weak control systems

    Inexperience

2 points

QUESTION 25

  1. Interpersonal skills enable managers

    to take an overall view of how the parts of the organization interrelate and to think strategically.

    to solve detailed problems for their subordinates.

    to understand and interact effectively with others in the organization.

    to diagnose organizational problems correctly.

    None of these.

2 points

QUESTION 26

  1. Herbert Simon noted that managers generally fail to make rational decisions because they are limited by their own values, skills, habits, and unconscious reflexes as well as by incomplete information. What name did Simon give this phenomenon?

    Satisficing

    Bounded rationality

    Brainstorming

    Rational decision making

    Decision framing

2 points

QUESTION 27

  1. Nike and Reebok are best described as

    strategic allies.

    competitors.

    customers.

    regulators.

    suppliers.

2 points

QUESTION 28

  1. The first person to identify the managerial functions of planning, organizing, leading, and controlling was

    Elton Mayo.

    Lillian Gilbreth.

    Henri Fayol.

    Hugo Munsterberg.

    Mary Parker Follett.

2 points

QUESTION 29

  1. Strategic goals are set by

    first-line managers.

    middle managers.

    top managers.

    stockholders.

    All of these.

2 points

QUESTION 30

  1. Using the BCG matrix, SBUs are classified on the basis of

    market growth rate and cash generation potential.

    market share and market growth rate.

    competitive advantage and financial strength.

    a strategic business unit and product life cycle.

    None of these.

2 points

QUESTION 31

  1. ____ skills are needed for specialized tasks within the organization.

    Human

    Organizational

    Conceptual

    Technical

    None of these.

2 points

QUESTION 32

  1. McGraw Hill operates in publishing and construction. This is an example of ____ diversification.

    differentiation

    unrelated

    single-product

    BCG

    related

2 points

QUESTION 33

  1. The management pioneer who performed the Hawthorne studies at Western Electric was

    Lillian Gilbreth.

    Elton Mayo.

    Henry Gantt.

    Frank Gilbreth.

    Frederick Taylor.

2 points

QUESTION 34

  1. An organization's obligation to protect and enhance the society in which it operates is called

    legal responsibility.

    ethical responsibility.

    social responsibility.

    cultural responsibility.

    societal responsibility.

2 points

QUESTION 35

  1. An entrepreneur does all of the following EXCEPT

    operate.

    organize.

    plan.

    assume risk.

    hire a professional manager.

2 points

QUESTION 36

  1. The primary purpose of the management process is to

    develop organizational goals and make logical decisions.

    organize the various functions in a logical manner.

    ensure that all employees are working together effectively.

    achieve organizational goals efficiently and effectively.

    make sure things go as planned.

2 points

QUESTION 37

  1. How do top managers spend most of their time?

    Overseeing day-to-day operations

    Routine administrative tasks

    Implementing plans of first-line managers

    Making decisions and creating goals

    Coordinating the work of first-line managers

2 points

QUESTION 38

  1. In the classical decision making model, "optimization" means

    implementing two or more alternatives simultaneously.

    choosing the alternative with the best overall expected outcomes.

    gathering the most complete information before making the decision.

    reaching a satisfactory level of performance.

    None of these.

2 points

QUESTION 39

  1. A written summary of the business strategy and its implementation plan is known as

    a niche summary.

    a first-mover advantage.

    a business plan.

    economies of scale.

    a franchise agreement.

2 points

QUESTION 40

  1. The aspects of a business that the firm performs at a higher level than its competitors are known as the firm's

    niches.

    capital-intensiveness.

    distinctive competencies.

    strategic weakness.

    first-mover advantage.

2 points

QUESTION 41

  1. For a Perkins restaurant, which of the following would be considered to be a supplier?

    A family of 5

    Wendy

""Please give answer with simple explaination""""Please give answer with simple explaination""""Please give answer with simple explaination""

1. In every society, choices must be made because resources are

a. Infinite, but economic want are finite

b. Finite, but economic wants are insatiable

c. Unlimited, but economic wants limited

d. Limited, and so are economic wants

2. Which question is an illustration of a microeconomic question

a. Is the quantity of wine purchased in one year dependent upon the price of wine?

b. Does government spending influence the total level of employment in the economy?

c. Is the purchasing power of the dollar higher or lower today than it was in 2000?

d. Is capitalism superior to socialism?

3. The purpose of the ceteris paribus assumption used in economic analysis is to :

a. Avoid making normative statements

b. A void the post hoc, ergo propter hoc fallacy

c. Make sure that all relevant factors are considered

d. Restrict the analysis to effect of a single economic factor

4. The profit motive is

a. Ineffective at producing consumer goods

b. Inherently beneficial to society if left alone to pursue its own self interests

c. Effective at producing goods when consumption is non-rival or non-excludable

d. Is often at odds with societies interests

5. In the system of central planning

a. There is repaid of the infrastructure

b. There is severe inflation in wholesale and retail prices

c. Economic growth leads to widespread unemployment among workers

d. The outputs of some industries become inputs for other industries

6. The market system communicates changes in supply and demand and elicits appropriate responses from businesses and resource suppliers. This is known as the:

a. Rationing function of prices

b. Guiding function of prices

c. Monetary function of prices

d. Circular flow of income

7. An increase in the quantity of automobiles supplied would be caused by which be caused by which of the following?

a. An increase in the demand for automobiles

b. A decrease in the demand for automobiles

c. Higher prices for steel

d. Higher prices for gasoline

8. All of the following would cause an increase in the demand for private airplanes at a given price, except a:

a. Decrease in interest rates

b. Increase in consumer incomes

c. Decrease in taxes on luxury goods

d. Decrease in the costs of constructing private airplanes

9. In modern economies of mass production,

a. Biological need motivates most consumption

b. The intrinsic value of goods and services motivates mass consumption

c. Affluence makes relative depravation meaningless

d. Invidious comparison motivates much of mass consumption

10. a more equal distribution of income in the United States would result in greater total consumer satisfaction. This statement is based on the concept that:

a. Income inequality is unfair

b. Income inequality is undemocratic

c. Income equality stimulates efficiency

d. Incomes are subject to diminishing marginal utility

11. While command systems suffer from incentive problems, market economies

a. Have no incentive problems

b. Suffer from incentive problems of their own

c. Tend to resolve all problems by their own dynamics

d. Have problems to the degree that there is government interference.

12. What economic concepts can be used to explain the reason that a new car purchased by a consumer and driven off a new car lot decrease in value almost immediately compared with the value of the same make and model of a car still on the new car lot?

a. Positive and negative externalities

b. Liability rules and lawsuits

c. The Coase theorem and moral hazard

d. Asymmetric information and adverse selection

13. Consider a situation where the U.S. Congress wants to place a special tax on private airplanes to increase tax revenue. This tax would only be effective in raising new tax revenues if the price elasticity of:

a. Supply is elastic

b. Supply is inelastic

c. Demand is elastic

d. Demand is inelastic

14. Under what circumstances would you expect economic profits to be zero in a particular industry?

a. During a recession

b. When there is little competition in the industry

c. When the industry is neither expanding nor contracting

d. When the demand for the product being produced is increasing

16. If economic resources are perfectly interchangeable between the two products shown on a production possibilities graph:

a. The economy will always be at full employment

b. More of one product can be produced without producing less fo the other product

c. The production possibilities curve would be straight line

d. The two products are of equal value to the economy

17. Opportunity cost is best defined as:

a. Marginal cost minis marginal benefit

b. The time spent on an economic activity

c. The value of the best foregone alternative

d. The money cost of an economic decision

18. All of the following would affect the position of a country production possibilities curve expect:

a. The quality of labor

b. The level of employment

c. The amount of the capital stock

d. Technological progress

19. The post hoc, ergo propter hoc fallacy consists of:

a. Using an example to a different point

b. Inferring causality from chronological sequence

c. Jumping to conclusions from an inadequate number of cases

d. Arguing for or against the person rather than the position being supported

20. Which is one of the five fundamental question that needs to be answered by economic system

a. What is the rate of unemployment?

b. Who will be the richest person in the economy?

c. What goods and services will be produced?

d. Why are the prices for goods and services so high?

21. The institution of private property is sustained over time by:

a. Competition

b. Bequests

c. Self-interest

d. Free enterprise

Background

Clothing sales have risen dramatically in recent years, thanks to several trends that appear likely to continue. It was reported that the global demand for clothing looks set to increase significantly over the coming decade as millions of people in developing countries enter the middle class and spend more on apparel. It also seems the demand for fast fashion will only continue to grow (Remy et al. 2016). This is further supported by a new research from Kurt Salmon, part of Accenture Strategy, one in eight younger consumers (18 to 24 year olds) shopping every week and buying a fashion item at least once a fortnight (Accenture 2017). Clothing production doubled from 2000 to 2014, and the number of garments purchased each year by the average consumer increased by 60 percent. Fast fashion has been a particularly hot segment and a source of enviable growth for some clothing companies (Remy et al. 2016). The process of making a piece of clothing involves multiple suppliers across the supply chain in the following processes including: farmers who grow the raw materials; ginners receive cotton from multiple growers and sell to the global market through traders; spinners use cotton from a variety of origins to produce yarn and fabric mills produce cloth. The manufacturing process begins which involves cutting, sewing, trimming, embroidery, orienting, and washing. Next, the manufacturers ship the garments wholesale to the brand that placed the orders who distributes garments globally to retail and online stores (Human Rights Watch 2017). At the end of its life, the apparel/garments may either be recycled or discarded and go to landfill. The manufacturing usually involves multiple suppliers in a very complex supply chain, which reduces transparency and visibility along the complex value chain. Brands therefore are not aware of what happen at their suppliers’ business along the supply chain. Brands also do not typically deal directly with all those suppliers, and many do not bother to dig deep into their supply chains (Gunther 2016). On the other hand, consumers are, attracted by the low cost and constantly update product ranges with new styles and designs. Consumers are buying these clothes much more often and in greater quantities, but often wearing them only a handful of times before discarding them. This fast-fashion industry and ecosystem consumes large amounts of natural resources in the production, which ultimately accelerating carbon emissions and global warming. The industry has also been linked to a number of cases of worker abuses in countries producing the garments. The workers were underpaid and exposed to unsafe and poor workplace conditions, particularly when handling materials like cotton and leather that require extensive processing (Remy et al. 2016). One example is the disaster at Rana Plaza, which is one of the deadliest accidents in the fashion industry happened on 24th April 2013. (The Economist 4th May 2013). Over 1,130 people were killed and 2,500 more were injured when the Rana Plaza factory complex collapsed in Dhaka, Bangladesh. It was reported that people crushed under those eight floors were working for dozens of familiar multinational brands and retailers. It is ‘one of the many negligent accidents that plague the garment industry’ (Fashion Revolution CIC 2015, p.4).

Assignment Tasks

Assume you are a newly appointed accountant in a local fashion company -RTXM Clothing Company (RTXM) - based in Melbourne, Australia. This is a private family business with 20 shareholders. Currently, the company has seven different departments, include Accounting and Finance, R&D (product design and development), Salesand Marketing, Human Resources, Information Technology, Distribution and Logistics, and Merchandising, with a total of 130 employees. Managers in each department are given the authority regarding operational decisions and their performance is measured based on the company’s profit, and all the other employees receive the fixed salary package. The company pays taxes to Australia Taxation Office (ATO) on a regular basis. Originally, the business offered only t-shirts and jeans. As the business was trying to join the growing fast fashion industry, it expanded its product lines to include dress, trousers, shorts, hoodies & sweats, socks, shoes, and bags. The objective was to provide a wide selection of product lines in order to reach more fashion conscious consumers. A characteristic of them market is consumers are mainly attracted by low price, and frequent new styles and designs, so the company also seeks to find the suppliers with low prices. The business has retail stores in the major city across Australia and online store. Since the company expanded its product line, managers from different departments found the number of complaints received from customers have tripled. Most complaints are related to the product quality (products are either defective or damaged), items consistently out of stock, online shopping experience (delivery of wrong items and long response time to emails), and in-store experience (lack of attention from sales representatives), and some customers have posted complaints on RTXM social media. In order to enhance the overall performance, the company is considering using a range of key performance indicators in managing its performance. This is to ensure that the company keeps track of its performance and to achieve the objectives they set for the identified issues. In addition, the CEO and senior management decide to find new suppliers to improve the product quality, however, they encountered a dilemma. On the one hand, they found a supplier in Bangladesh, Super Cheap who can provide a large range of products to fit in their business expansion plan with a competitive price and all products can be supplied in a short time frame. However, after a careful investigation into this company’s background, they found this supplier has a major issue with labor conditions throughout their supply chains, including the use of child labor, low wages, and health and safety hazards, and long working hours. In terms of the environmental aspect, Super Cheap consumes a few thousand litres of water to produce a cotton t-shirt and over ten-thousand litres to produce a pair of jeans, and wastewater discharge into the local river, and it did not take any action to solve this issue. The polluted water is no longer fit for drinking or laundry, fishes no longer exist in this river, and local residences complain that their homes are flooded by dirty water. On the other hand, RTXM has another potential supplier, called Green Fashion, who only provides limited product range with a higher price, and products can be supplied in a reasonable time frame. However, Green Fashion takes account of sustainability and makes it as part of their business, and their sustainability agenda has been presented on its website, including fashion designs that is kind to the environment, they also ethically source materials and labour, promote work-life balance of the employee in the retail business, and provide incentives to their local and outsourcing partners and their employees if their targets are met. The CEO and management of RTXM learnt that Green Fashion has very similar values and sustainability agenda. RTXM considers sustainability as part of the business. It is reported on their websites that the company wants to rethink fashion designs so that they are kind to the environment, to ethically source materials and labour, promote work-life balance of the employee in the retail business, and provide incentives to their local and outsourcing partners and their employees if their targets are met.

Required:

1. As an accountant of the company, you would like to have a better understanding of how the sustainability of the company will impact on the stakeholders. You believe the most efficient way is to identify important stakeholders. Refer to the case and identify five relevant stakeholder groups and discuss how different accounts could be used to satisfy each group’s information requirements.

2. In order to enhance company’s performance, the CEO thinks it might be insufficient to use profit as the only performance indicator, and is considering using a range of key performance indicators to manage the business. You believe the Balanced Scorecard is a useful performance measure framework that can be used, as it gives management an overall picture of company’s performance. You have been asked to develop a Balanced Scorecard to assist RTXM in managing its overall company’s performance and demonstrate how it works to the management and staff in next company meeting. You need consider ONE of the most important metrics that could be used for each of the four perspectives of performance and explain the reason why it has been selected and how it can be used to improve company’s performance.

3. The CEO believes the company was attractive because of its previous low price strategy but has also noticed unprecedented awareness from customers on the company’s social responsibilities. The CEO approaches you to discuss the selection of supplier, which supplier is better for company’s strategic development. Provide an explanation to the CEO with reference to the potential costs and benefits of working with both Super Cheap and Green Fashion.

4. After your analysis above, the CEO starts realizing the importance of working with social and environmental friendly suppliers, however, still does not have a comprehensive understanding to the positive and negative impact his company’s products might have both socially and environmentally. You decide to use the Life Cycle Analysis (LCA) for a product that the company offers to enhance their understanding. Draw the LCA, and select one or two stages of the LCA, identifying a total of four possible social and environment impacts. If the impact is detrimental either socially or environmentally, give suggestions to minimize the impact. If the impact is positive, give suggestions as to maximize the benefit. You are required to undertake some research to answer this question.

5. Subsequently the company decides to contract with the Green Fashion. Some important shareholders attempted to block this proposal. Their belief, as the owners of this company, is that the company should aim to maximize the value of their shares, however, the new business plan could significantly increase the costs and therefore reduce the profit. You are required to identify an organisation, business or industry and explain whether and how it could potentially increase the value of its shares in the long term by being accountable to its major stakeholders. You are required to undertake some research to answer this question.