COMM 103 Chapter Notes - Chapter 8: Work Unit, Decision-Making, Reward System

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An org"s success is only as good as the mgnt team which leads it and the human resource team which executes the strategy and is responsible for delivering on key success metrics. Managers need to understand that to be successful, employees should be viewed as core areas where competitive advantage can be developed asset based approach to hr mgnt. Managers should treat workers as an asset - like other capital assets > getting an roi. Must recognize that there will be a lot of upfront costs and the firm won"t see a return right away (investments exceeds employee productivity) refer to pg 245, fig 8. 1. No new employee is 100% productive right away firms invest a lot of time and money into attracting preferred candidates, hiring them, and transitioning them into their position. Once the employee is in the position, they need also need time to develop to the culture, decision making structure, customer base, and operational processes.

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