COMM 151 Chapter Notes - Chapter 7: Blue-Collar Worker, Social Dilemma, Performance Appraisal
26 Aug 2013
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Document Summary
Group: two or more people interacting interdependently to achieve a common goal. Interaction is the most basic aspect of a group it suggests who is in the group and who is not. 1) groups exert a tremendous influence on us i. e. social mechanisms by which we acquire many beliefs, values, attitudes, and behaviours. 2) important because groups provide a context in which we are able to exert influence on others. Formal work groups: groups that are established by organizations to facilitate the achievement of organizational goals ex. A manager & employees who report to that manager. Designed to channel individual effort in an appropriate direction. Tasks force are temporary groups that meet to achieve particular goals or to solve particular problems such as suggesting productivity improvements. Committees are permanent groups that handle recurrent assignments outside the usual work group structure. Informal work groups: groups that naturally emerge in response to the common interests of organizational members.
