REC280 Study Guide - Quiz Guide: Business Travel

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True/false: the twin engines of the travel services industry are travel agencies and tour operators (or wholesalers). T: a challenge and an opportunity for the cruise industry is that a great majority of the population has never been on a cruise. T: travel agencies often charge service fees to their clients because of the loss of commissions paid by airlines. Incentive travel refers to bonuses paid to travel agents when they sell more tickets than their monthly target. F: chambers of commerce are municipal government agencies that often do tourism marketing. F: hotels increasingly are adding surcharges to room bills for things like shuttle services, use of a pool, and automatic gratuities for housekeeping. T: according to your text, the average north american lunch hour really is about. F: despite their name, visitor and convention bureaux do not perform the actual set-up of a convention.

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