MGHD27H3 Chapter 15: Textbook Notes - Chapter 15

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10 Nov 2010
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Chapter 15 environment, strategy, and technology (pg. The merger between suncor and petro-canada was a result of soaring gasoline prices. Appropriate organizational structure is contingent on environmental, strategic, and technological factors. The external environment are events and conditions surrounding an organization that influence its activities. E. g. the influence of the external environment is the sars outbreak in 2003 for toronto. Bus, hotel, restaurant, theatre, and travel companies experienced a sharp decline in business. The external environment profoundly shapes organizational behaviour. Open systems are systems that take inputs (e. g. capital, labour, materials, information) from the external environment, transform some of them (e. g. raw materials, skilled craftspeople), and send them back into the environment as outputs (e. g. products and services) Transformation process may be physical (e. g. manufacturing or surgery), intellectual (e. g. Transformation process may be physical (e. g. manufacturing or surgery), intellectual (e. g. teaching or programming), or even emotional (e. g.

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