CSS 3304 Study Guide - Midterm Guide: Reward System, Quality Circle, Gift Economy

• School: Baylor University
• Department: Communication Studies
• Course: CSS 3304
• Professor: Ashley Barrett

Document Summary

This guide is designed to provide a basic framework for your studying. You should review all class ppts, readings, and notes as well as reflect on class activities and videos to fully prepare for the exam. Additionally, think about the connections and common themes between readings. The exam is worth 50 points and will be a mix of multiple choice, matching and short answer. 4 main differences between teams and groups: team goals are clear and specific, teams have well defined responsibilities, rules and expectations are clear for teams, coordination is somewhat clear for teams. Reasons for/against working in teams (including social loafing) More likely to be satisfied with decisions. Support systems an organization should offer teams: team structure: responsibilities, authority, resources, accountability, leaders" roles, team staffing, training, measurement and feedback, reward system, communication technology, facility. 6 kinds of work teams: production teams, service teams, management teams, project teams, action or performing teams, parallel teams.