ADMS 2400 Study Guide - Midterm Guide: Absenteeism, 360-Degree Feedback, Dispositional Attribution

• School: York University
• Department: Administrative Studies
• Course: ADMS 2400
• Professor: Joanne Gray

Document Summary

Stage 1:selective attention consciously aware of something or someone. Stage 2: encoding & simplification raw information into mental representation (varies from person) Stage 3: storage & retention store info in long-term memory (about person or event) Stage 4: retrieval & response info is retrieved from memory and decisions/judgments are made according: workplace implications. Training, build awareness, structured interviews: perceptual biases & errors. Primacy effect reliance on early cues, long lasting impact. Recent effect reliance on last impressions. Central tendency stay neural from judgments. Leniency everything is good type of people. Stereotypes generalize about people in social categories, help develop impressions, categorize certain traits about people, help process information about others quickly (resulting in lasting impression) Diversity differences among employees characteristics, and other aspects: attribution assign causes or motives to explain peoples behavior. External situations or environment cause behavior (bad weather: attribution cues external cues or hints that make conclusions. Consensus cues is it unique to one person.