ADMS 1000 Lecture : ADMS 1000 Chapter 10.docx

• School: York University
• Department: Administrative Studies
• Course: ADMS 1000
• Professor: Eytan Lasry

Document Summary

Forces of changes: economic changes, competitive change, technological change, political change, global change, labour change, societal change. Improve on what the business is currently doing, rather than creating something completely new. Improvement of existing skills, processes, methods, performance standards or conditions: transitional change. Car: instead of people working, use robot: transformational change. Ibm: before: making computer, now: provide services. Implementing transformational change: understanding the forces for change, the change vision and implementation, the need for cultural change, leading through communication, reinforcing the change. Creating the learning organization: learning involves 3 aspects. Contributing to the learning of the wider community or context of which they are a part: single loop learning vs double loop learning. Goes to the source of the problem: deal with the tool causes of problem.