01:920:101 Lecture Notes - Lecture 6: Social Psychology, Shoshana Zuboff, Iron Cage

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Formal organizations: formal organizations, core concept 1: the formal organization is a coordinating mechanism that brings together people, resources, and technology, and then channels human activity toward achieving a specific outcome or goal (aldrich and marsden. 66 turning a profit: lower production costs, create new products. c. d, create new markets, multinational and global corporations. Improve existing products to make previous versions obsolete. Consequences of instrumental-rational action: core concept 4: to be efficient, organizations sometimes train employees to respond mechanically or mindlessly to the dictates of the job, leaving them unable to respond creatively to new or changing circumstances. Infomate: empower workers with decision-making tools b: statistical records of performance - quantitative (and sometimes qualitative) measures of how well an organization and its members or employees are performing. In an industry, such as fast-food service, where profits depend on being cost-conscious about every item used, statistical measures of performance exist for everything.

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