COM 1000 Chapter Notes - Chapter 10: Kinesics, Communication Apprehension, Learned Helplessness
Document Summary
Communication apprehension is a type of anxiety that involves fear and avoidance of communication with other people. Some experience generalized anxiety anxiety associated with communication in nearly all situations. The causes of ca: genetic contributors. Communibiology study of biological bases of human communication. As much as 80% of ca could potentially be biological: environmental reinforcers. Behavior that is rewarded is likely to be repeated. Behavior that is punished will be decreased or extinguished. Learned helplessness a person cannot tell if a behavior will be rewarded or punishable, therefore they avoid it altogether: personality traits. High ca"s have lower tolerance for uncertainty, less self- esteem, less emotional maturity, ect. Correlation does not mean causation, but there is something noticeable in the research: cultural factors. Collectivistic cultures discourage individual assertiveness and stress group harmony. Individualistic cultures stress individual assertiveness over group harmony. Our facial expressions can influence how we feel.