ADMS 2400 Chapter Notes - Chapter 3: Absenteeism, Perceived Organizational Support, Instant Messaging

• School: York University
• Department: Administrative Studies
• Course: ADMS 2400
• Professor: Paul Favaro

Document Summary

Organizational commitment: organizational commitment, organizational commitment an employee"s desire to remain a member of an organization, voluntary turnover = employees decide themselves to quit. Involuntary turnover = employees are fired: withdrawal behaviour employee actions that are intended to avoid work situations, what does it mean to be committed , forms of commitment, affective commitment. Affective commitment an employee"s desire to remain a member of an organization due to the feeling of emotional attachment. Employees who are affectively committed to their employer tend to engage in more interpersonal and organizational citizenship behaviours (helping, booterism, sportsmanship) The erosion model suggests that employees with fewer bonds with co- workers are more likely to quit the organization. The social influence model suggests that employees with direct linkages to co-workers who leave the organization will themselves become more likely to leave: continuance commitment. Continuance commitment an employee"s desire to remain a member of an organization due to an awareness of the costs of leaving.