COMS 1010 Lecture Notes - Social Penetration Theory, Nonverbal Communication, Pre-Engagement Ring

• School: Ohio University
• Department: Communication Studies
• Course: COMS 1010
• Professor: Dan West

Document Summary

Listening- the active process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages. Why should we listen: helps with relationships, essential for business success, improve workplace relationships, affects how we think about and remember information. Selective attention- the focus we give to stimuli we deem important. Automatic attention- instinctive focus we give (name, danger, change in surroundings) Usually triggered by a connection from working memory. Critical listening- evaluate message for accuracy, meaningfulness and utility. Is where you analyze the speaker, the situation, and the speakers, ideas, to make critical judgments about the message being presented. Analyze the speakers ideas (what they say) Analyzing ideas: analyze sources, distinguish between observations and inferences. Propositions-the statement you are trying to prove. Justification-the evidence you use to support that statement. Based on personal expertise, authority, or source credibility. Source credibility is the extent to which the speaker is perceived as competent to make the claims he or she is making.