Computer Science 1032A/B Chapter Notes - Chapter 2: Business Process Management, Total Quality Management, Six Sigma

• School: Western University
• Department: Computer Science
• Course: Computer Science 1032A/B
• Professor: Diane Goldstein

Document Summary

A network of activities, resources, facilities, and, information. Transform: resources & info of one type into another. Quantity received (info) and shipping invoice (info) into payment to supplier (resource) Data processed by summing, ordering, averaging, grouping, comparing. Data differs from information in that information is output and data is the input. Example: data hourly wage, information average wage. Factors or figures: collected, recorded, stored, processed. Not meaningful on its own, something must be done with it. Timely provided in time for its use. Relevant reduces uncertainty and improves decision making: to context, to subject. Just sufficient the right amt, not too much not too little; difficult to determine. Worth its cost cost of producing information vs value of the information. Business processes generate information: bringing together items of data in a context, @ higher level. Example: payment transforms quantity received (data) into shipping invoice (data, together generates information.