GMS 200 Chapter Notes - Chapter 4: Organizational Culture, Air Canada, Canadian Business

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Shavin Malhotra

Document Summary

Culture is a set of assumptions and values that are shared by a group of people and that guide that group of people"s interaction with each other: values. Values are the stable core of culture. They are strong, unconscious emotions with a minus and a plus pole, like: evil good, abnormal normal. What is normal is a matter of values: cultures and sub-cultures. Culture (focus) -> group culture-> regional culture->global/country culture (focus): organizational culture. Organizational culture is the system of shared beliefs and values that develops within an organizational and guides the behaviors of its members. Culture is firms" personality, helps to distinguish it from others. Impact of culture: recent study by water stone human capital ltd. and canadian business including in-depth interviews with senior canadian executives at 107 companies: 82% of executives said corporate culture has an impact on financial performance.