MGT 302 Lecture Notes - Reward System, Job Analysis
23 Nov 2013
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Document Summary
A turnover problem at the fort lauderdale herald. The yield ratio for potentially qualified candidates is considerably low which indicates that the herald may be spending too much resources on attracting the wrong candidates. This is further emphasized by the low 6-month survival yield ration despite the yield ratios from the interview to the job acceptance stages. The employees who are hired for the job may not necessarily be the most suitable for customer service representative position which results in their high dissatisfaction of the job and as a result, a high turnover ratio of 51%. Hence, i would recommend ms. adalyn saline to look into recruitment process and see if they are attracting the right type of applicants who fit the job. It would be helpful to calculate the yield ratio for each recruitment source since it provides information on the effectiveness of the recruitment sources.
