COMMERCE 1BA3 Chapter Notes - Chapter 12&13: Organizational Conflict, Role Conflict, Whistleblower

43 views19 pages

Document Summary

Power: the capacity to influence others who are in a state of dependence. Just because target of power is dependent on power-holder does not mean that a poor relationship exists. Power can flow in any direction in an organization (members at lower levels can have power over members at higher levels in some circumstances) An individual or a group can have power. Power comes from position one holds in an organization or resources they are able to command. Cannot influence if people do not respect position or value resources. Legitimate power: power derived from a person"s position or job in an organization. Higher members in organization possess more legitimate power. Organizational equals have equal legitimate power (ex. all vice-presidents) Some people are more likely than others to invoke their legitimate power. Employees follow their boss"s direction because of legitimate power. Reward power: power derived from the ability to provide positive outcomes and prevent negative outcomes.

Get access

Grade+20% off
$8 USD/m$10 USD/m
Billed $96 USD annually
Grade+
Homework Help
Study Guides
Textbook Solutions
Class Notes
Textbook Notes
Booster Class
40 Verified Answers
Class+
$8 USD/m
Billed $96 USD annually
Class+
Homework Help
Study Guides
Textbook Solutions
Class Notes
Textbook Notes
Booster Class
30 Verified Answers

Related Documents