BU111 Lecture Notes - Critical Success Factor, Customer Switching, Switching Barriers
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BU111 Full Course Notes
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Document Summary
How does technology affect your financial success, creating an advantage, meeting customer needs. Sometimes firms fail because they didn"t recognize the value of the technology a competitor had. Information technologies affects information access, inter-firm cooperation, cycle times. Computer technologies have changed our products and how we design and build: not limited to computers and information. * affects what we produce/what it can do, affects how we produce and sell, how we manage and run organization. Constantly be looking for technologies and development in other areas. Effects cycle times- how long it takes you to complete an activity because of the improvement in technology, cycle times are shorter than they used to be. 20 years ago it took a long time to make a new car model, but now it takes a short amount of time to create a new car model with technology.
