COMMERCE 1BA3 Study Guide - Profit Sharing, Job Satisfaction, Team Building

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Chapter 16 organizational change, development, and innovation. Some quotes: he who rejects change is the architect of decay. The only human institution which rejects progress is the cemetery. Principle of loose coupling: change is inevitable - except from a vending machine. ~robert c. gallagher: all change is not growth, as all movement is not forward ~ellen glasgow. All learning is change, but not all change is transformational (i. e. growth) Moving from l to r or r to l. Structure flatten, decentralize, increase formalization, narrow span of control, etc. Altering how work is to be done. Macro-level project to shift beliefs, norms, etc. Recruiting and selection systems, reward and recognition systems, etc. Three important points about the areas that organizations can change (3 difficulties relating to change): change in one area very often calls for changes in other areas (the domino effect, ripple effect, spider web effect) E. g. , change policy affects how things are done elsewhere.

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